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Engage and learn - Digital poverty: Its impact and strategies for the future
A person holding a mobile phone and looking down at the screen with a serious expression against a teal background. Text reads: Digital poverty: Its impact and strategies for the future. Wednesday 23rd of September, 12 pm BST. With guests: Department for Work & Pensions, Lead Scotland. Passion4Social (logo)

Digital poverty: Its impact and strategies for the future

When: September 23, 2026

Time: 12 pm - 1 pm BST

Register

About this webinar

Digital poverty does not begin and end with a lack of internet access or devices.

It can also result from outdated software, inaccessible systems, limited income, geographical location, cultural factors, or low levels of digital literacy.

Behind every inaccessible platform or outdated system is a person navigating unnecessary barriers.

When digital tools are not designed with inclusion in mind, they restrict access to employment, education, public services, and social participation.

Join Passion4Social and guests for this 60-minute interactive webinar as we explore both the causes of digital poverty and the transformational impact of digital inclusion, considering how we can create digital environments where everyone can participate fully.

Participants will leave with:

  • A deeper understanding of what digital poverty really looks like
  • Strategies for assessing digital inclusion within their own organisation
  • Practical steps to move from awareness to action

On the day, Thiago Carmo will be joined by panellists Richard Paton and Natalie Bulloch from the Department for Work & Pensions and Iona Lea from Lead Scotland, as they explore:

  • The concept of digital poverty and its origins
  • The structural, systemic, and societal causes of digital exclusion
  • The impact of digital poverty on individuals and organisations
  • The case for eradicating digital poverty: moral, business, and alignment with UN Sustainable Development Goals
  • Panel discussion on practical, sustainable solutions for building an inclusive digital future

Meet our speaker

Thiago Carmo is the Managing Director of Passion4Social and a recognised leader in web accessibility and digital inclusion.

With over two decades of experience in accessibility, legal compliance, digital design, and marketing, Thiago is perfectly placed to lead this session.

With an MSc in Development Studies at the University of Glasgow and over two decades of experience in accessibility, legal compliance, digital design, and marketing, Thiago is perfectly placed to lead this session.

For more than eight years, Thiago has been at the forefront of a team, creating sustainable employment opportunities for people with disabilities and from minority backgrounds.

A key part of this impact has been the ‘Accessibility for All’ project — an initiative delivered in partnership with Connect Three and funded by the Scottish Government’s Workplace Equality Fund.

Under Thiago’s direction, the project has delivered nearly 200 accessibility audits across sectors and made real progress toward stronger accessibility legislation in Scotland.

Who is it for?

This webinar is suitable for:

  • Web developers and designers
  • Digital Leads and transformation teams
  • DEI professionals
  • Content creators
  • HR professionals
  • Accessibility specialists
  • Managers and policymakers
  • Anyone committed to advancing digital inclusion

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